To return an item, please call our Customer Service Department within 10 days of receipt at 1-800-854-6558, between the hours of 10 am and 4 pm Pacific time. You may return an item for a refund or substitution. A 10% restocking fee will be assessed in either situation.
If you decide that you want a refund, you must return the item within 10 days of receipt. A 10% restocking fee will be assessed. Please contact our Customer Service Department at 1-800-854-6558, between the hours of 10 am and 4 pm Pacific time.
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are ready. During this time we incur irreversible fees. So, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
PrintWorks Collection, Inc. uses United States Postal Service and United Parcel Service (UPS) for shipment of domestic and international addresses. Please allow 4-14 days from receipt of your order to receive your product(s) unless otherwise contacted.
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
Any of the information we collect from you may be used in one of the following ways:
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.printworkscollection.com
PrintWorks Collection, Inc.
9960 Bell Ranch Dr. #107
Santa Fe Springs, CA 90670